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Somerset Palace Seoul

서머셋팔레스서울

 4.4/18 Reviews  |  Popular 8588

http://img.ntcdn.net/data/2012/11/12/16/135270579050a0a6fe92f49.jpg Luxury Residence, Somerset Palace with beautiful view! http://www.travelnote.net/seoul/hotel/somerset Business & Industrial > Hotel & Hospitality

Total Hotel Score:
4.4/18 Reviews
  • 4.2
  • 4
  • 4.8
  • 4.7
  • 4.6
 Transportation       Service          Cleanliness         Facilities           Location
  • Establishment great, but needs new better trained staff
     20 Apr2014
    4

     Transportation 5 | Service 1 | Cleanliness 5 | Facilities 5 | Location 4

    Specifically speaking, staff members Kim HeRan, KimHeeJun, and Woody Son as well as the remainder of the front desk staff have all made my two year residence here a pained experience. Through the careless returning of my mail on various occasions to deliberately providing delayed assistance at the front desk saying that I wasn't a "hotel guest" I've had my share of irritating ordeals with this establishment. Having previously been the highly regarded "hotel guest", I expected nothing but great service in consistence with my previous experiences. However, not only did they fail to keep consistency but served to highly disappoint. For over six months, there were excessive noise levels reached in the above room. Anytime complaints were made, I was told no one was in the room above me. Soon enough, when more complaints were made and threats to list these complaints on the web, they admitted there were guests in staying in the room above. These are simply a few of the ridiculous experiences I've had to deal with the staff at Somerset. If it wasn't for this factor, the overall establishment is a great place to stay.

  • I have changed every year.
     15 Oct2012
    3.2

     Transportation 3 | Service 3 | Cleanliness 4 | Facilities 3 | Location 3

    Ka ra mo before the year in the summer every year the に stagnation in the し て い ます on.
    From major travel agencies now use, facilities and atmosphere changed quite a lot.
    According to the story of the people who live in (and he also was that the atmosphere, noisy, and the feeling of luxury, died.
    Amenities is only a small body milk, was the same as last year), he was in the bottle is attached at the shower and wash basin Ashampoo, conditioner has become all combined to body shampoo.
    Does not suit to this residence, it is a cheap bottle.

    This is the review translated from Japanese into English.

  • Easy-to-use residences.
     21 Mar2012
    3.8

     Transportation 4 | Service 3 | Cleanliness 4 | Facilities 4 | Location 4

    The Insadong ka ra su ぐ の 立地 の 良い on レ ジ デ ン ス です on.
    There were noticeable place, such as finger marks of the window, in small part, has been overall very clean.
    The name stayed in 2 (18 square meters) 1 twin bed is not so widely, it was just enough size so go back to sleep.
    Staff is dry in many ways, I was lead into English of the housekeeping staff, who asked me to do it quickly and precisely.
    It is a reasonable accommodation that can be satisfied with the price.
    It may be of some staff maybe Japanese, Korean and English was the only reception.
    I communicate in English even if you know Japanese, (bed, there was only one) and also at check-in and check-out trouble, so show your passport at check-in.

    This is the review translated from Japanese into English.

  • Breakfast is not free.
     27 Nov2011
    4

     Transportation 4 | Service 4 | Cleanliness 4 | Facilities 4 | Location 4

    Gyeongbokgung Palace and the surrounding, in the office, it is a quiet area.
    Breakfast is not free.
    Two-Bedroom Executive Residenceに滞在しました。
    Here it is said to be the most spacious room types.
    Even the same Two-Bedroom, One-Bedroom and the two side-by-side, but there seems to be room, such as connect, because there was hardly used in the reviewed evaluation, it was the Two-Bedroom Executive Residence.
    The result was ◎.
    Large living room, kitchen is separated by a sliding door, there was also wide.
    There was no dishwasher.

    This is the review translated from Japanese into English.

  • I was good as usual. .
     25 Jul2010
    4.8

     Transportation 5 | Service 4 | Cleanliness 5 | Facilities 5 | Location 5

    I have stayed in every time you go to Seoul.
    The room was comfortable as usual again, the · · ·.
    I heard the front, July and August is said to be fully booked already, so I began to take the recent Large Groups of package tours.
    Before, but it was a little quiet ... residences.
    Buffet breakfast as well, quality is down slightly.
    When you go out there on a weekday morning, came home at 15, I was cleaning still untouched.
    To hot, because it is not even bathe shower "Please clean soon.
    In a hurry, "I had finally cleaned.
    It is the feeling that the number of cleaning staff is missing.

    This is the review translated from Japanese into English.

1-5 of 18 reviews

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